Linking Employment, Abilities and Potential (LEAP)

LEAP: News: What Others Are Saying

Consumers, Employers, Stakeholders tell us what they think!

Graduate holding a diploma 

 These are quotes from our consumer satisfaction surveys:

What was Most Helpful:

Doris Brennan Center 

…I always learn something and I leave in the knowledge that I am becoming a better advocate for people with disabilities. 

The job coaching was very helpful that xxxx provided.  She was able to help me understand how to best deal with pertinent issues.  She also shared common sense strategies to implement.  Thank you so much for your excellent services.

Community Employment-Lorain 

…helped me understand that I am not alone and there are people ready and willing to assist me. 

xxxxxx helped me find a job. 

Listened to me and worked together to achieve goals.  Excellent support, guidance, and encouragement throughout my employment search. 

LEAP staff has some caring people.  The community work experience was a very interesting event.  The lack of pressure in a work situation helps the LEAP consumers to see if the job will work out.

…helped me build confidence enough to land my present employment.   

I was working with wonderful people that are willing to help you with anything that you have a problem with.

xxxxxxx helped me feel great about myself and kept me on track when I wanted to pout. 

The way they sent some one with me to learn the ropes until I knew what to do on my own.

…if I needed a coach they were there for me.  Everybody at LEAP office was very kind and helpful!

Job Link - Summer 

My experience was helpful and it help me learn a lot about job and how to get a job.

I met new people and I seen a lot of things and liked the people that was working there  

I liked helping out the housekeepers and helping others, including the patients  

job experience, helpful in many ways, to work on my experience, and to be more mature  

I does my work this work very good. I like that program  

It feel like you in different world 

my boss is nice to me and other people  

my boss is the best and I meet a lot of friends, people  

make money, eat at lunch, talked to each other 

the pizza they gave us 

work and friend, money  

learn about money 

I learn about work and money and I like store 

you will learn a lot  

that it was fun  

Job Link -  School Year 

Everything.  

I find a job.  

Not sure.  

Getting me a job.  

By them helping me get a job and the speakers and the field trips and the games.  

I like everything.  

I like everything we did.  

Experience of the speaker at the fair for Job Link. 

The job fair at Tower City. 

Having fun with everyone. 

How to do an interview and we always had fun! And xxxxxxxxx she was nice with us. And working at the VA Hospital.  

Working at the hospital.  

I like the filedtrips also I like the help when I need.  

I like the thing that we did in the class to help us to get a job for this summer. 

We talk about jobs and how to get a job and how to get along with other students and at a job and be respectful. 

When I came in I did not know what to do or know anything about a job.  

going on a field trip and the speaker.  

When the speakers came in telling us how to get prepared for a job. 

I like the fieldtrips we went on and I liked working at the bookstore.  

That I got a summer job  

It help you find a nice job 

Attendant Training

The staff was great to me.  Ms. xxxxxx was very nice to work with and patient working with her student. 

Ms. xxxxxx was wonderful.  I've enjoyed the experience. 

When I got to work with the MIL residents was most helpful.  They all were great.  I met Ms. xxxxxx, she is wonderful and I thank her a lot. 

Learned about a lot of different things I never knew about. 

Hands on training was the best and most helpful experience with the LEAP Attendant Training Program. 

The most helpful about my experience with the LEAP Attendant Training Program was everybody worked together and helped each other. 

I feel very confident in my knowledge.  The instructors, as well as all office staff, are awesome.  Everyone made sure that all things were completely understood. The program was excellent.  I wouldn't change a thing. 

We had a very good instructor. 

The funny teachers that teach and make it fun to really want to learn and learn. 

The best thing was the real life situation the instructor gave.  It helped me to put myself in her shoes, and have an idea how to handle it. 

They are good.  They understand and listen. 

They are very understanding with everything.   

Mrs. xxxx is a wonderful instructor, LEAP has a true asset.  She has given me self-esteem, and confidence to go further in nursing.  Up-to-date equipment is needed, ie beds. 

Everyone was always helpful, enlighting, & spiritualy up lifting.  The staff and my classmate were people who I needed in my life at the time the class started, and I hope it will continue after it's over.  LEAP has a wonderful staff at the Euclid site. 

I learned a lot, so I can do better on a job.  The training was very good.  I was happy.

Benefits Planning, Assistance and Outreach

about helping with thing me and my husband need done that what good about the plann ok. I have problems with none staff taking about my ex-husband and I want her to quite taking about him ok. Because I have an new life and a new husband. 

Mr. xxxxxxxx is very knowledgeable and exceptionally articulate. He, however, made references to the fact that my son would understand the benefit analysis by the time he was done. I'm not so sure he was clear and accepting of the fact that my sons IQ/mental cognitive delays were mental retardation.My son's comprehension of money values are very poor. The level is approximately elementary-grade 2 - per his last IEP. Overall we were very pleased with LEAP. :-) 

The lady that I spoke and met with was very patient, understanding, and honest. She made me feel at ease and that was truly helpful experience. I believe that the PASS program should include that people should put money aside for housing such as a home, where they can purchase it or put a loan on the home should public housing be ceased and the person not to be homeless. 

xxxxxxx was very understanding about Billy's concerns about this SSDI and SSI and how it work if he decides to try and go back to school and work in the future. He was very nice and understanding with us and knew what he was talking about and willing to listen our concerns about the whole thing. Just keep up the good work.  

xxxxxxx was very helpful in answering my questions and getting the information that was needed to make the decisions I am about to make about my future. Nothing, You were a great help to me. Thank you all. 

I have poor comprehension skills. I didn’t know there was help out here for people in my situation. Excellent program. Explanation of how my benefits would be affected when I go back to work. This was need to know information. I don’t know that much about the program yet. Its good to know that its in place - its a good thing. 

Everyone should be able to hear this benefit presentation if they have a disabled individual. 

Explaining benefits in detail 

Because he took his time to explain and made sure we understood what was going on without his help explaining to us about the social security benefits. 

The one on one interest taken/ Follow threu one on one. 

The classes offered by LEAP 

There is a mistake. I never said that I did not work since receiving benefits. I was very happy to find out that I can receive the Medicare buy in and keep the 66.60 from my check and also to find out that what I am allowed to make per month is higher than what I thought. 

I thought I was going to find out if I would have a Medicaid spend-down. I found out more about how much my earnings would affect my SSDI.  

had a fill in while rep was away that I was not satisfied with. Info regarding SSD 

find out how much money I can earn, and continue to receive benefits. 

Made me to know and learn that its very tough out there to find any job, experienced or not. W/ a disability makes it all the harder! 

me oretavio bein entodo. Me dicho esplecara bien. Mi seti a gusto. Bien. 

xxxxx's calm and patient manner. He really took the time to explain everything including my questions. xxxxx was candid with his personal success story, and I left feeling hopeful and inspired.  

understanding program 

Suggestions for Improvement:

Doris Brennan Center

Convince more men in getting involved. 

Community Employment-Lorain 

Provide more info on the various types of support groups available.  Have adaptive equipment in place so visually impaired individuals can do employment searches at LEAP with their employment specialist there to assist, if necessary. 

LEAP/RSC need a faster turn around time. 

Get more companys involved to help.

Job Link - Summer 

by telling other people and kids 

more hours and money, days 

get more kids 

I want to work more hours than I did last summer. 9:00 to 6:00  you can make it better by paying us more money like about $500 or $400 

It was very cool and the hours could have been longer than it was 

would like more days to come to work 

nothing, to keep doing the same thing you are doing now 

maybe same the work the summer I will love this program 

tell other people to help you for a job 

I want more work and I want more hours

Job Link- School Year 

Nothing. 

Back up. 

Improve services. 

More field trips. 

Have more speakers. 

Come twice a week. 

Have more job information. 

That I can have it 3 days a week. 

I like the program if they had it for a whole week so we can learn more about getting a job and what you have to have to get a job. 

Solve problems because if a student has problems with getting a job, that's what they are there for. 

It had already improved because most of it is easy. 

Have more things to do in Job Link. 

they could solve more problems and answer more questions 

I don't think that they have to do anything
 

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